Wklejam ogłoszenie, które pojawiło się dziś na Goldenline (www.goldenline.pl/forum/luksemburg/580290).
Help desk 1st line support:
Working as part of a dynamic team you will initially be providing 1st line user support to the user environment as well as continual monitoring of systems. Working along side the existing IT team you will be responsible for call handling, resolution, escalation & follow up on outstanding incidents. This is a challenging position within a new environment. The right candidate will have the capabilities to move fast & enhance their technical & personal skills to progress quickly to providing 2nd level support. You will be providing support for an International business expanding globally, so English is a must. All incidents will be logged using a utility tool call Omnitracker & you will be required when asked to provide statistical reports.
Your skills:
- The candidate should have experience in a helpdesk / support environment
- Understand the basic parts of a PC and related peripherals
- MS Office & related applications
- Network skills
- Be willing to learn & develop quickly
- Be dynamic
- Be flexible & willing to adjust to different client environments
Languages:
Good command of spoken & written English and Polish or English and German additional languages will be considered an advantage.
Candidates who do not speak these languages will not receive an interview.
Your human skills:
- Have excellent communication skills, oral and written
- Enjoy human contact
- Be able to follow up on incidents & be able to set priorities
- Be service minded and result oriented
- Like to work in a team
- Flexibility in working hours & shift rotation when necessary
For further information please contact:
Aleksandra Bojko
International Recruitment Consultant
Approach People Recruitment
Phone: +353 (0) 12 12 30 30
Direct: +353 (0) 1 400 35 03
www.approachpeople.com
aleksandra@approachpeople.com
